Effective Date: September 18, 2024
Location: Bangalore, India
Welcome to https://passportagentsinbengaluru.com. This Privacy Policy outlines the manner in which Abhinaya Tours Hub (“we,” “us,” or “our”) collects, uses, discloses, and protects the information provided by users (“you” or “your”) on our website. We respect your privacy and are committed to protecting your personal data. Please read this Privacy Policy carefully to understand our practices regarding your information.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information to provide you with better services:
a. Personal Information
When you access or use our services, we may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Address
- Phone Number
- Email Address
- Identification Documents (Passport, PAN card details, etc.)
- Payment Information (Credit/Debit card details, bank account information)
- Any other personal details required for the service you request
b. Non-Personal Information
We may also collect non-personal information, such as:
- Browser type
- Device information
- IP address
- Pages visited
- Time spent on each page
- Cookies and similar technologies to track your activity on our website
c. Sensitive Personal Data
In compliance with Indian privacy laws, we may collect sensitive personal data such as identification documents (e.g., passport, PAN card) only with your explicit consent.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services
- To process and complete transactions for the services requested
- To personalize and improve your experience on our website
- To send you updates, notifications, and administrative messages
- To comply with legal obligations and resolve disputes
- To prevent fraudulent activity and ensure the security of your data
- To provide customer support and respond to inquiries or requests
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers to perform services on our behalf, such as payment processing, data analysis, and customer support.
- Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government regulations).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new entity.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor user activity on our website and store certain information. Cookies are small data files that are stored on your device to help enhance your user experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our best efforts, no data transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security, and you acknowledge and accept the risks associated with sharing your information online.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Upon completion of the service or at your request, we will securely delete or anonymize your personal data, unless there is a legal requirement to retain it.
7. Your Rights
As a user, you have certain rights regarding your personal information, including:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You have the right to request corrections to any inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal data, subject to certain exceptions provided by law.
- Consent Withdrawal: If you have provided consent for the collection or processing of your personal data, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us at the email address provided in the “Contact Us” section.
8. Third-Party Links
Our website may contain links to third-party websites. Please note that we do not control or endorse the content of these websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete that information.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any changes indicates your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically for any updates.
11. Limitation of Liability
While we take all necessary precautions to protect your personal data, we shall not be held responsible or liable for any damages, loss, or inconvenience caused to clients arising from the use of our services or website. Your use of our services is at your own risk, and you agree to indemnify and hold us harmless for any claims arising from your use of our services.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
- Email: [email protected]
- Address: Abhinaya Tours Hub, Bangalore, Karnataka, India